Returns

DAMAGED GOODS
CookinPelletsUK will replace goods which are damaged in transit - No Quibble Warranty 
CookinPelletsUK will arrange collection of the offending goods on our account.

LOST IN TRANSIT DELIVERIES
Undelivered goods ordered & not received by buyer & deemed Lost in Transit will be immediately replaced.

Buyer to notify CookinPelletsUK within 7 days of placing their order for replacement goods to be sent. 
CookinPelletsUK will investigate lost packages. No claim for lost goods can be accepted outside the 7 day time limit.

YOUR RIGHT TO CANCEL
Contact CookinPelletsUK to advise Cancellation - Telephone or Email.
Full Refund is given immediately if goods have NOT been dispatched

If goods have been dispatched - please refuse Delivery - ask for goods to be returned to CookinPelletsUK
On receipt of returned goods to CookinPelletsUK - Full Refund is given - No Quibble Warranty

COMPANY ADDRESS
CookinPellets UK Ltd

Imperial Business Court.  Grimshaw St.  Darwen  BB3 2QJ  United Kingdom

CONTACTS

Carol Standen: Telephone & WhatsApp: 07781 431 038  
Email: Carol@CookinPellets.co.uk

Dave Standen:  
Telephone & WhatsApp: 07763  013 308
Email: Dave@CookinPellets.co.uk