Terms & Conditions

All Reasonable Care is taken to ensure Descriptions & Prices on the website are correct when entered onto the system. 
We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Prices are subject to change without notice. Prices are inclusive of UK VAT. Goods are subject to availability. 
There is a delay between time of order being placed & time order is accepted. Stock of items may change.
If items ordered become out of stock prior to order acceptance - notification will be given to Buyer & Payments Refunded. 

When you place an order on our website we shall email you an acknowledgement. 
Order Acceptance takes place when Dispatch is Possible - Purchase Contract is made on Dispatch.

We reserve the right to refuse an order - when, for example:

1. Product ordered is unavailable from stock. 
2. Payment Authorisation cannot be obtained.
3. The identification of an error within the product information, including price or promotion

If there are any problems with your order we shall contact you.
We reserve the right to reject any offer to purchase by you at any time. 

We will take all reasonable care to keep details of orders and payments secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website. 
Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been dispatched simply return the goods to us for a full refund. 
If you wish Collection of the goods, please ring us to make arrangements.
We will advise you of the return cost, and deduct this amount from your refund.

For details of the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website. 

All rights, including copyright, in this website are owned by CookinPellets UK Ltd. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permissions of CookinPellets UK Ltd.